stay safe !

Shipping Policy

We ship our items internationally and offer free shipping to our customers all around the world !

Deliveries are made Monday to Friday, between 9am and 7pm local time. Most of our customers are from US, Canada, and Germany and receive their shipments within 15-25 business days. Delivery to other countries could take within 10-40 working days. Shipments are made with various couriers including ePacket, Fedex, and ChinaPost. The suppliers determine the best method according to the order items and destination. 

Please note that deliveries can take longer during our peak sale season, holidays, natural disasters, and unforeseen government/custom rules. We work closely with our shipping partners and suppliers to minimize the potential impact of custom delays on our international orders.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.

Shipping cost is already calculated into the items for sale and thus customer is not charged shipping fee. The payment process depends on the type and number of items as well as the final destination of shipment.

Thank you

Jenquard Knives

6323 Georgia Ave NW, 

Unit 55227, Washington DC 20011